Due to the Coronavirus (COVID-19) we have been continuing to treat with extra safety measures and precautions in place, such as 15 minute gaps between appointments to ensure no contact from patient to patient and enough time to thoroughly sterilise the room, alongside deep cleaning throughout the clinic every day. However, we feel at this point the safest option for our patients and team would be for us to close for a short period of time.
At The Forge Clinic our main concern is the welfare and safety of our patients and our lovely Forge team and we don’t want to put anyone at risk. We have made every possible effort to keep our doors open throughout this pandemic, however, given the speed at which things are evolving it is impossible for us to continue treating without compromising the safety of patients and quality of our service.
During this period of closure, we will be offering telephone and video appointments for those who need advice, exercise reviews and ongoing rehab support. If you are claiming with BUPA, they have agreed to cover remote Physiotherapy sessions. I will confirm once they agree to this for Osteopathy and Chiropractic treatments. We are also in contact with AXA PPP to confirm if they will cover these remote consultations for those claiming on health insurance.
We have pulled together as a team and will make it through these trying times stronger than ever and we look forward to seeing you on the other side.
For those of you who have asked how you can support us through these difficult times, please do book in for one of our video consultations or alternatively you can purchase a gift voucher or treatment plan to use once we open again. We will be extending the validity of all these vouchers purchased, by the time period we are closed. Any existing vouchers and treatment plans will also be extended.
You can follow us on Instagram @theforgeclinic or The Forge Clinic on Facebook for exercise routines and helpful tips to keep you going during self- isolation.
I will personally be taking calls and answering emails on a daily basis so please just give us a shout if you have any questions. You can reach us on firstname.lastname@example.org or our usual number of 020 8332 6184.
Thank you to all of our lovely patients for your kindness, support and well wishes. Please continue to keep us posted on your progress and stay well.