Covid-19 Safety Protocols

Due to the current Covid-19 pandemic, The Forge Clinic have reviewed and made changes to our clinic protocols and the way we practice. The health and safety of you and our team is paramount. In order to help manage any potential risks, we have taken a number of steps that will allow us to continue to offer treatments in a safe environment.

We have undertaken a full risk assessment and the following key safety measures and additional protocols have been implemented to mitigate any potential risk associated with Covid-19. The Forge Clinic is following the advice of Public Health England to ensure we are maintaining the highest possible standards, and we will continue to carry out regular reviews of these protocols to ensure any required additional measures can be introduced if necessary.

All practitioners have been updated on these policies and any training required has been carried out. Before you book an appointment, please make sure you are familiar and comfortable with these protocols.

Please note: you should not attend clinic if you are experiencing any symptoms of COVID-19 or have been in contact with anyone who has a suspected or confirmed case of COVID-19. We can offer video appointments if you are unable attend clinic. All patients are required to wear a mask when coming into clinic. If you are unable to wear a mask we can offer you a remote consultation. 

Changes in Clinic
– Time allowed between each appointment to allow us to sterilise contact areas and avoid patient overlap in clinic
– Medical grade PPE will be worn by all practitioners
– Remote appointments offered where a Face-to Face appointment is not necessary or in the case of shielding/ self-isolating patients
– Clinical waste disposed of safely via a clinical waste disposal company
– Our cleaning schedule has been enhanced. Medical grade disinfectant used throughout the clinic by an external provider
– Screening email sent and consent for Face-to-Face treatment obtained day before appointment
– Waiting area limited to 2 patients at a time with social distancing in place

 Arriving for your appointment
– Do not arrive early for your appointment. You may come in and use the waiting area, however if you are too early, we may ask you to come back nearer to your appointment. If you wish to wait outside, please ring the doorbell to alert us to your arrival
– If you are not wearing a mask you will be provided a new clean mask to wear throughout your time in clinic
– Please sanitise your hands when entering the clinic
– Please attend your appointment alone, unless under the age of 16 or a chaperone is required.

During your Appointment
– Medical grade PPE will be worn by all practitioners
– As a medical provider we ordinarily operate strict hand washing procedures, however these will be enhanced
– Couch covers and pillowcases will be removed. Couch paper will be used on the plinths and wipeable pillowcases used. These will be sanitised between patients
– During the appointment, if you are required to lie face down (prone), your face mask can be removed and reapplied as appropriate

 After your Appointment
– Follow up booking will be discussed; your practitioner will advise if a remote follow up session may be more suitable
– Please wash/ sanitise your hands before leaving the clinic
– The appointments are staggered to allow your practitioner time to replace any towels used, dispose of PPE and bedding into the clinical waste and sanitise all surfaces in the treatment room

Whilst we are doing everything we can, to mitigate the risks associated with Covid- 19, please remember any contact at this time comes with some risks. Your full support and compliance are therefore required to ensure we can keep the level of risk to a minimum. Thank you for your co-operation.

If you have any queries regarding the changes in protocols, please do not hesitate to contact us on or 02083326184.