Vicky is The Forge Clinic’s Practice Manager and she is responsible for the quality and smooth running of the practice.
Vicky has a strong background in customer service, having worked in the health industry for over 10 years. Before joining The Forge team in 2011, she trained as a beauty and massage therapist, so she has experience working on the other side of the treatment room door.
Involved at all levels in the business, you are just as likely to find Vicky at the front desk answering the phone as you are to find her locked away in the back room processing insurance claims. Vicky is also active in the local community, building links with local groups and businesses, so if we aren’t able to help you, she can usually put you in touch with someone who can.
Being rather accident prone herself, as well as a keen runner, Vicky has been treated by most of the team and can therefore make personal recommendations on who might be best able to help you. She is on hand, alongside our reception team, to answer any questions you may have about the practitioners, health insurance, treatment options and much more. She will do her best to assist you with any queries or concerns you may have.
Along with running – and occasionally injuring herself! – Vicky also enjoys exploring London with her daughter and socialising with her friends and colleagues. Having grown up in Twickenham, rugby is also very much in her blood and she is an avid supporter of Harlequins and, of course, the England Rugby team.
If you would like to get in touch with Vicky, please contact the clinic on 0208 332 6184, alternatively you can email firstname.lastname@example.org and mark it for the attention of Vicky Baars.